On a day when there are 79/80 free slots in the gym upto 30minutes before going, I get delayed on the train and get marked as a "NO SHOW" then charged £3 with the excuse "I prevented others being able to book in by taking a slot"...what utter BullS.
The amount of times the gates are open and people stroll in, yet I can't make it and I get charged.
I had not booked a class, session, court...nothing it was a simple gym session, in somewhere that insanely still stipulates COVID style booking.
To say in the terms the window is 4hrs before is idiotic, if you cant make it you are unlikely to know 4hrs!!!!! before.
Well Done on losing an Any Time Membership!
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Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.See more
