Double-charged even after I cancelled my membership.
I woke up to a charge of £220 for a service I know I cancelled over 3 weeks ago. I was in therapy and I loved it, however I no longer need it and I am vcery CERTAIN I cancelled the subscription. Unforutnately BetterHelp still charged me. I am hoping their customer service can resolve this however if I do not get a resoluton, I will be requesting a charge back from my bank. Such a shame that this is a practice to squeeze out their customers who are often vulnerable.
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