BetterMe has just debited £171 from my bank account and this was NOT authorised by me. I had cancelled my subscription and then received an email to encourage me to come back so upon looking at their workout stuff to see if the discount code could be apllied (they’d offered as an incentive to sign back up) it completed a transaction without asking to confirm/complete I didn’t even see a shopping cart let alone ask for £171 worth of workout goods! I have tried to reach out but all they seem to rely on is cyber bots and as they are based in USA or I read somewhere Cyprus I feel this is going to be one of those cases where I have been scammed! BetterMe can you show some sort of a human side and refund the money you have taken without my authority?
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