I didn’t intend to renew my BetterMe subscription and canceled immediately after being charged. I hadn’t used the app at all in the new billing cycle, so I reached out for a refund — expecting a fair response.Instead, I received a canned reply telling me how great the app is, and essentially guilt-tripping me for not using it, saying “this is just a friendly reminder that BetterMe is a great solution…” Then they offered me PDF guides and discounts on workout gear instead of just giving me my money back.I declined, but they followed up again — pushing more products and still refusing a refund. There’s no flexibility, no grace period, and no concern for user experience once they’ve processed the charge.If you’re considering this app, be warned:You will not be refunded if you forget to cancel.Even if you cancel immediately after and don’t use the app, they will deny your request.Their “support” feels more like sales outreach than actual help.Absolutely disappointing and honestly, pretty unethical.
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