I had an issue almost a year ago with missing an annual payment. I've maintained a website there since at least 2010. At first they tried to restore my site saying that i should be able to access it within a eeek. This was SPRING of 2024. I never regained access. Since then I have periodically reached out by email to one of the three or four customer service email addresses. I've had no reply at all in 10 months. I'm desperate to restore my work. Just last week I paid a fee all over again hoping that someone would reach out to me. All I got was a short acknowledgement of my payment. The customer service used to be so good and they were so reliable. I think they must have changed hands. I'm so extremely frustrated. I maintained that site for over 15 years just to have a record of work that I did when I was younger. It is the only place that that curated body of work existed.😢
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