Purchased eSIM for apple cellular phone and there is no choice but to use Truphone which is now Better Roaming. I have not been able to finalise the activation process. And there is noooo support or help whats over. Lodged the help enquiry as instructed on their website. No one gets back to you. When they finally do 4 days later on email they say "click on this link and you will be given troubleshoot solutions". When I clicked the link there were no solutions WHATSOVEVER, but you have to fill out another form on GLOBAL which I have already done so 2 days ago. They just charge and run. They are not there to ensure you get your service. DO NOT WASTE your money on Better Roaming.
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