I bought 2 plans for my daughters Apple Watches SE GPS + Cellular, one watch worked fine, but the other one didn't send SMS. They recommended me to uninstall and reinstall the plan, I did so, and then I couldn't reinstall the plan anymore. I've been sending emails for almost 2 months, and they haven't solved the issue yet. I even contacted Apple which sent me a brand-new replacement watch.The issue is still unsolved. This has been super frustrating.It's a shame that BetterRoaming is the only Family Share provider for Australia.
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