My wife is stranded without data overseas even though all steps were followed to perfection to setup eSim. It didn't activate on arrival. No phone number to call. Support take almost 24hrs per email. This is still ongoing. Even better, their solution is to delete the plan (you cant, tapping on it does nothing) and buy another. This hasn't worked and we have now paid for two plans and still have no data. This is shocking given anyone using this service obviously has limited access to data!!! It might even just be a scam.
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