betterroaming.com

2.9
2.9 Based on 119 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Beau K.
It was suspicious from the start...auto-renew without permission

It was suspicious from the start. I purchased a 1-month plan for £40 and made sure I disabled auto-renew. I immediately received a receipt that says I paid £27. There was no venue to correct this mistake as the receipt was sent from "noreply...". Then a month later, just now, Tp Global ("the company making the billing) charged me for another month! I logged into the website and there was no route to manage or cancel subscription! I tried the iPad method to disable auto renew but I did it last time too! So I deleted the ESIM and called my Bank to block this merchant. My bank told me that blocking this merchant may make it difficult to renew any services with them and I told the bank that I will never use this merchant again.

1
Date of experience: Nov 24, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More