I received unverified information that scared me into spending $12.5k for help with the IRS. Once I started working with them, I realized that the team handling my case lacked knowledge of tax codes. I requested to speak with an expert, only to discover later that I was given incorrect advice. My project manager failed to move my account forward, causing delays right before a deadline. When I received my tax return, I found numerous errors and omissions. The entire experience was filled with missed meetings, a lack of accountability, and what felt like a confusing process. I had to use an AI tool to identify the mistakes in my return. I asked for a transcript of all IRS communications, but nothing was provided. I felt I was not working with a legitimate service and demanded a refund. Their response was dismissive, and they made no effort to resolve my concerns. I will have to pursue legal action and file a complaint to recover my money. I strongly advise against using this service.
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"We at Better Tax Relief have years of experience and are pleased to have served all over the nation. We have assisted thousands of people, families, and companies in dealing with IRS concerns without losing sleep over the finer points. Whether you owe money to the IRS, have unfiled returns, are under audit, or have other tax problems, we are here to safeguard your interests. Rest assured that we are here to defend you if you feel that matters with the IRS or the State are already difficult."See more