I ordered five boxes out of excitement for the product's availability in the U.S. and canceled my subscription immediately, with proof. However, a month later, I was notified of a charge to my card and an upcoming shipment. I searched the website and the third-party service for cancellation options but found none. Emails to support bounced back, and when I called, it was a suspicious number. I reached out via an email found in my order confirmation, but they insisted I needed to cancel my subscription. I provided proof of my cancellation but received no response. I was informed that a package had been delivered to the wrong apartment. I’ve emailed again for a return label but have yet to hear back. Avoid this company; you’ll likely have to dispute charges with your bank due to their cancellation issues.
Claim your business profile now and gain access to all features and respond to customer reviews.
