I was charged on my credit card without my consent, as if I had placed an order. The notification email arrived during the night while I was sleeping. When I reached out to the support team, they refused to refund the original charge but did cancel the supposed 'subscription.' However, they still sent the product, which looked completely different from the image in the email. When I opened it, it felt very light. Out of curiosity, I cut open the container, and it was maybe 1/8 full—if that.
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