Since we opened our super account at Beyond Bank 2 weeks ago, most of our requests to transfer our money have been denied and our account has been blocked. We have spent hours on the phone and have been to the branch twice. They claim there is remote access to all the devices we have tried to use. They refuse to give us access to our money, despite the fact that we're over 65.Although the customer service people have been nice, we still can't get most of our transfers through.It is frightening when one can't transfer their life savings money where they want.
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