beyondbank.com.au

1.9
1.9 Based on 13 reviews

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Wayne Adams
Communication breakdown!!!

Communication breakdown!!!I received an email from Beyond Bank regarding my insurance renewal which was overpriced and I saved $250 changing my Car insurance to Allianz whom I was insured with via Beyond Bank???Saved $350 on home Insurance as well by switching.Attempted to email Beyond Bank regarding cancellation of policy but original email from no reply email address, why??? Attempted to call Beyond Bank to cancel renewal but gave up after 25 minutes on hold. What a joke and I am so glad I have left.Lodged feedback complaint got the usual spin blaa blaa busy time etc.... Also thought I might go in to local branch at Seaford Meadows but no as no longer open Saturday morning!!! This used to be the one advantage of a Credit Union.So basically tried to rip me off on renewal and almost impossible to cancel. Good bye Beyond Bank and to the rude staff I dealt with good luck getting a new job when Beyond Bank fails.

1
Date of experience: Jun 30, 2023

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