I find my book acceptable, featuring some decent recipes, particularly useful for quick and easy meals when my partner is at work. However, I cancelled my account during the summer, yet I was still charged for my subscription in July, as it seems the cancellation didn’t process correctly. I absorbed the cost but requested full cancellation in my email correspondence to prevent this from happening again. To my astonishment, the new year arrived and I was charged for the subscription once more. When I contacted customer service expecting a full refund, they placed the blame on me and only refunded $16, despite being charged $84. This service feels deceptive, seemingly designed to extract money from customers who might not challenge the charges. I've filed a case with PayPal against them, hoping to spare others from a similar situation. Wishing everyone the best.
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