I faced legal issues with four of my enrolled accounts, and when I reached out for assistance, I was informed that help was unavailable because I hadn't opted for their legal service at enrollment. This option was never mentioned during the sign-up process. I wanted to remove these accounts due to incurred legal fees, but the representative suddenly presented three offers, which required a bi-weekly deposit exceeding $410. If I could afford an additional $820 a month, I wouldn't need debt consolidation. The representative was unhelpful and warned me of escalating legal expenses, which have already begun. While two of my accounts were settled, I realized that the bi-weekly fee for my enrolled debt would likely increase. The representative interrupted me and ultimately hung up, showing a lack of care for my situation. It's unrealistic to expect someone facing financial difficulties to come up with an extra $820 monthly. I've managed to settle the largest lawsuit independently and am not paying anywhere near that amount. If you're seeking respectful and informed support, this isn't the place.
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