I bought an Uppsala frame on February 8th. The order arrived well packed and the box showed no signs of damage. However, the frame has a damaged corner – a manufacturing defect that should have prevented this piece from being shipped. I contacted BGA by email and sent photos of the frame on February 17th and received an automatic reply stating that they respond within 24 to 48 business hours. A week has passed and I have received no response. Obviously, I do not recommend them and I will not purchase from this company again.
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