@bhanzu, I am ready to share all the screenshots of payment, me requesting to cancel within hours of enrollment and before any services have begun, literally within 24hours. Kindly refund my money back!!!
I am writing this again to let others know that though Bhanzu team here comments under every 1 star feedback saying they will contact us and that they will resolve but... they are lying. I have all emails and whatsapp communication with this team but they are falsely claiming that they didn't find any details of me as registered into their system. I wish there is a way to upload all my screenshots here so other parents know Bhanzu is just after your money and NO REFUNDS and PURE SCAM...
We enrolled and within hours before any service has started, no tutors were appointed, no schedule was set, I asked the agent to cancel and refund my amount but they stopped responding to my cancel/refund request, and HARASSED me with emails and phone calls to schedule, and then claiming that all these emails and phone calls are part of their sevice and that they won't refund me anymore.
Their pure intention is ONLY TO STEAL YOUR MONEY.
Unfortunately I have heard there are several innocent parents who got trapped with their stupid free demo and then forced to pay making them believe that they are getting some kind of a deal if paid immediately.
This is wrong on so many levels. When no service has started and we requested to refund within hours, why are you being so stubborn about trying to get us onboard when we clearly told we are not interested and why are you sticking with our hard earned money, what kind of a system is this???
KINDLY REFUND MY MONEY BACK IMMEDIATELY... I will keep fighting for it. It's hard earned money my kids deserve the best not cunning institute!.
I will also look into legal action along with all those parents that are in the same boat as me. If you are such parent that got trapped like me, feel free to message me. Let's get the light on this fraudsters.
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