Atrocious collection service. The guys in the shop were wonderful and helpful, the collection team anything but. Almost 2 hours late and then the most insane reason to reject furniture (a small discolouration of a small patch of varnish). Wasted an entire morning waiting for them to turn up for nothing. My honest thought is that the collection team simply could not be bothered to move a heavy bit of furniture.
I'm sure ill get some generic response about how it has to be ready for sale and some other BS. Save your effort. As in future I'll be supporting a different charity.
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The British Heart Foundation has over 175 Furniture and Electrical stores across the UK selling sofas, dining sets, beds, TVs and much more, at incredible prices.
Pre-loved items arrive in our stores every day, and we also offer a range of new goods. Whether you're looking for a modern item or an antique gem, our shops are the ideal hunting ground with a huge range to choose from.
We also offer a free collection service to customers who are looking to donate their furniture and electrical items.
Our vision is a world in which people do not die prematurely or suffer from cardiovascular disease. By shopping and donating with us, you are helping us to fund cardiovascular research that could save many more lives.See more