Based off the professionalism of website and price, I thought I was getting a professional company. 2 guys showed up and appeared to be handyman business and were not friendly at all. Came in and asked what we were wanting, told them what we called for and before I could find out pricing for other services we were discussing they pulled the ladder up to get on the roof and taking pictures, started entering rooms on their own taking pictures in vents and telling me I needed a deep clean which wouldn’t fall under the promotional price and then wanted to look at dryer vent, said it was broken, cleaned it from the outside and provided me a quote for Chimney cleaning, flash repair and cap $1093. Deep cleaning of air ducts bc of mold and debris (?) $893. I told them I would like to wait and talk to my husband and they said I still had to pay $149 promo price for air ducts and dryer duct cleaning (didn’t touch air ducts and used a 12in brush on electric screwdriver to clean dryer duct that is 3ft long) and $69 for chimney inspection and 7% credit card fee. Also, they only took Venmo, cashapp, Apple Cash, check or credit card with 7% fee and I felt weary about giving my bank info and don’t use the others so I had to pay 7% fee. Will never use again. Very unprofessional and unfriendly. Do not recommend. Will definitely dig deeper next time for services.
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