This was my first and last experience with this service. I ordered and paid for a book, but just two days later, the seller emailed me asking for more money because 'the book was heavier than expected, so the shipping costs increased.' I decided to cancel my order. I then ordered from another seller, who claimed it was shipped the next day and provided a tracking number. Unfortunately, the tracking number was invalid, and my emails requesting a working one went unanswered. The book never arrived, and the platform refused to issue a refund until 14 days later, on December 23rd, which was too late for me to order a replacement. Now, someone will miss out on a Christmas gift because of this unreliable website. Moving forward, I'll be sticking to other options.
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Biblio has been a marketplace serving indie booksellers and customers since 2003. Search and buy over 100 million used, rare, out-of-print, signed and first edition books and textbooks from independent bookshops around the globe!
You can reply to any customer service emails from Biblio to reach customer support. We also provide the contact email for the bookseller from whom you purchased on your order receipt if you wish to reach out to them directly. If you need support for a Biblio order, please contact us at support@biblio.com.
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