I placed an order with Bigamart on November 22, 2025 (Order #14131944) for the following product:
UP rotary dimmer 1000 W – all-in-one – frame with flush-mounted insert + cover (Series G1 pure white)
Quantity: 3 pcs
Total amount paid: $353.97
More than 3 months have passed and the goods were never delivered.
Bigamart repeatedly claimed that the payment was “on hold”, even though the money was already taken. Later, they promised a refund, but no refund was ever sent.
Instead, I only received automated and misleading messages claiming that the refund was “being processed”. They even sent false payment and refund confirmations that never appeared on my bank account.
Financial loss: $353.97
No product, no refund, no real customer support.
Based on my experience:
• goods never delivered
• money never returned
• misleading and false information
• strong indication of a fake or fraudulent webshop
Bigamart is completely untrustworthy.
I strongly warn others: do NOT order from this company unless you want to lose your money.
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Large retail store specialising in sourcing ‘hard to find’ items.
