If you’re an “in-box” NECA collector, avoid this company.
I made it very clear that I collect NECA Ultimate figures in box, and packaging condition matters. Unfortunately, they either don’t understand how to properly pack collectibles or simply don’t care. These are not $10 toys — they are collectible display pieces where the box condition directly impacts value.
What’s most frustrating is this wasn’t a one-time mistake.
They sent four damaged figures in a row.
Four. In. A. Row.
Each shipment arrived with preventable damage — crushed corners, bent hanger tabs, creased window boxes — the exact types of damage that occur when items are loosely packed without proper padding or protection. This is basic shipping 101 for collectibles.
After the second damaged figure, I contacted them and clearly explained the issue. I asked that extra care be taken with packaging. Despite bringing it to their attention, the next shipments arrived damaged again. That tells me this isn’t an accident — it’s a systemic lack of care in their packing process.
For “in box” collectors, the box is part of the collectible. You can’t just throw a NECA Ultimate into a thin mailer or toss it in a box without proper cushioning and expect it to arrive mint.
There are plenty of retailers who understand collector standards and pack accordingly. Unfortunately, this company is not one of them.
If you’re an out-of-box collector and don’t care about packaging, you might be fine. But if condition matters to you, I would strongly recommend buying elsewhere.
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Online retailer of Toys, Statues, and Collectibles.
