The owner should ensure that staff are performing their duties properly. One staff member at a bridge was rude and arrogant, simply handing me a leaflet. There was a protest that couldn't be avoided, but he did not assist us and left a group of us waiting. He was busy chatting with colleagues from other companies. We sought help, but it was another representative who provided the needed information about where to catch the bus. Our time to enjoy the experience was cut short, and when we boarded, it just went in circles. We were incredibly upset, especially since this trip was for my daughter's 13th birthday.
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Our London bus tours present the capital's crown jewels, with endless chances to hop on, hop off and explore. Glimpse the Queen at Buckingham Palace, set your watch by Big Ben, or take a leisurely spin on the London Eye. The city is your kingdom with Big Bus Tours.