This service has been a major disappointment. The software is poorly designed and overly complicated. Simple tasks like sending an invoice require exiting a job and re-entering just to trigger a confirmation. This is a waste of time and not how a professional system should operate. Support is severely lacking. Issues get closed without resolution and labeled as “expected behavior” rather than being addressed. There’s no real assistance when problems arise. We were misled about the product's capabilities. We were told it could handle large files, but the file size limits and data allowance are inadequate. You quickly run out of data and cannot properly download or view attachments, making it unsuitable for construction or drainage businesses. Given the cost, the system is not worth it. I would not recommend this service.
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BigChange, founded by Martin Port, was made to help field service businesses work efficiently using our all-in-one job management software. Martin saw the industry's fragmented ways and developed a system to make communication, work, and being green easier.
Today, BigChange is a vital tool for over 2,000 companies and nearly 100,000 users. It makes businesses of all sizes more efficient, more profitable, and more sustainable.See more
