I attempted multiple times to place an order through their website, only to be met with a frustrating and condescending error message each time. How can a website not even include a shopping basket icon for checking items? Other platforms manage this seamlessly, yet they fail. They are quick to engage on social media and send emails, but can't seem to create a user-friendly website. It's concerning to think about how many potential customers they lose annually due to this issue. Additionally, one has to wonder about the security of card information when the website is so poorly designed. Save yourself the trouble and look for their items elsewhere; I found what I wanted on another platform at the same price without any hassle.
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Big Finish Productions is a British company that produces books and audio plays based, primarily, on cult science fiction properties.
