I have been a Big Green Smile customer for several years. Great products and great service. But this has changed. I placed an order on the 31st December, and has not been delivered until the present day 19 February. When I placed the order it was indicated that my products will be delivered by the 15-16 January. When the time came, I got an automated email stating that there will be a small delay. A few days later another email that a product is out of stock with a new date. After that a new email with another product out of stock. Sending to customer service always results in an automated response. In one of their emails, it was indicated that out of stock products can be removed so that the order can be sent. I also did that and no response. It is extremely disappointing service and I am not sure what has gone so wrong with the company. It has turned into a scam and I don't know if I will ever receive my order
Claim your business profile now and gain access to all features and respond to customer reviews.
BigGreenSmile verkoopt uitsluitend ecologische merken van natuurlijke verzorging en schoonmaak producten. We voeren o.a. Weleda, Lavera, Ecover, Naty by Nature en Burt's Bees. Koop in onze webwinkel.
