I have not experienced such a bad customer service in a long time. I placed an order on the 20th of November , but unfortunately I was never send. after 3 weeks I wrote to the customer service, I have not received any reply, but the order 2414518 was sent finally. Unfortunate one of the product came defective- the package was open, wet and dish wash tablets had a molty smell. I wrote to the customer service and l filled in the return form. I received an automated reply that I would receive a return label within 2 days , but 1 weeks has passed and no reply from the customer service and no return label yet.I have not experienced such a troublesome return process without no reactions in a long time! Stay away from this website.
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BigGreenSmile verkoopt uitsluitend ecologische merken van natuurlijke verzorging en schoonmaak producten. We voeren o.a. Weleda, Lavera, Ecover, Naty by Nature en Burt's Bees. Koop in onze webwinkel.
