The activation code is invalid for TurboTax Home & Biz 2024Big Home Tax appears to be closed for the last 5 days leading up to the final filing date.Cleared schedule to do taxes this 3 day weekend, so now must purchase TurboTax AGAIN.The order advertised 10% off but charged the regular price.. and 15% off future order.. ripped on the discounts also..One positive is that their website is still up and there's an active recording on their answering machine saying they only accept SMS communication, whereas the email confirmation says We only accept messages via phone number.:UPDATE:They responded to my message and waiting to see what happens.. bumped to 3 stars.. will bump up again if we get this rollingI provided all info by text including screenshots of the issue and was told they would escalate to a Support person which usually respond in 24-48 hours.The support people never responded though the screening person begged to not buy again and WAIT for them to help me..4.5 days later - no response, so I bought another copy and got a valid code. Now have to take 2 days off work to scramble and complete the tax return.Rather than continue promising they would help, it would have been better to tell me to F-off and I could just buy elsewhere and file a dispute. That way i could have completed it on my planned timeframe.ZERO STARS
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