Warning 1: The company refuses to accept returns for a malfunctioning product!!! Despite their stated refund policy. Warning 2: Their e-ink monitor is not functional due to excessive mouse lag. I attempted to use it as a second monitor for document reading, but the lag is too significant. I reported this to customer support, who provided a firmware update that didn't resolve the issue. A second update also failed to help. I requested a refund within a week of receiving the item, which was denied. They even changed their refund policy to exclude monitors after I made my request!!! It sounds unbelievable, right? You may want to check their current refund policy against the one before June 2024 on archive.org. In summary: You've been warned!
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