I do not know how these guys stay in business. I went to the counter this morning to get a tire fixed, and three guys were standing at the counter and just looked away. They were not on their phones or the computer; they were standing there. Finally, after about 10 minutes of waiting, I said. Hello, can I have some service? I was ignored at first, but after trying to get their attention, they answered me. They acted like I was not even there. I then went to Les Schwab and had a much different experience, and I was handled promptly.My advice go to Les Schwab; Big-O Tires has very distasteful customer service. Goodness, a customer walks in, and they do nothing. I do not think you even deserve your one-star rating.
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