Review Time
Well first bill was awesome helping me out for free but didn't there are free help failed and didn't filled twice and didn't felt a third time and now they just won't fix it not only that it was my body mount bolts and bushings and only two of them match the other four are all different. Dinner's the one that they just didn't bother put in the bottom bushing in and refuse to give me a invoice because I didn't pay for anything but that's beside the point they broke my truck I told him not to Pat themselves on the back too fast. I feel like the intentionally or just ignorantly put my life at risk didn't bother informing me of any risk which there is a big one it's cost me over it's cost almost $1,000 in towing because of their faulty repair and it's going to cost another $700 just to get it looked at and documented at the dealership and then I still have to pay for the repairs that Big O did wrong. Sean probably looking at about another anywhere from $500 to $2,000 and I haven't had a vehicle for over a month because of Big O not holding themselves accountable and they are negligent and liable for the cost of my repairs and my losses they should be paying for this not me this is stuff I didn't have to do until they got a hold of my truck. Then there's all the damage to the body that they did put in the Jackson the wrong spots you can clearly see the damage on the truck itself and one or two of the pictures. I've been taking my trucks and cars to big old for years like 40 years and I've never had such bad service such negligence and such flat-out denial of any kind of responsibility whatsoever and then they try to have me arrested for trespassing when I took them a letter instead of course they refused to take. So you can see I am not very happy with Big O at all I will never take any of my vehicles to them again. In fact I probably won't even buy a vehicle that has any kind of record ever being at a Big O for any reason. And this is ongoing this is been going on with these guys for about a month now so there's no specific date because it hasn't stopped yet I'm still paying for everything that they broke
My Vehicle: 2013 Ford Escape Titanium, FWD 66k mi.
I can't say enough good things about the Big O Tire Store located on Pecos ave. in Henderson Nevada.
Since moving 3 yrs ago to the area I have had Big O replace tires, all power drivetrain fluids and it now handles and drives again like new. Their kind recommendations have been spot on and welcomed as I am a retired machine builder and mechanic of 40 years but no longer setup to wrench much to maintain it by myself but only to recognize the importance of maintaining.
Their efforts here during these Nevada summers have kept my vehicle safe, reliable, and fun to own and operate.
Also thanks to Big O my MPG is again back to MFG's specs using premium gas and full synthetic oil changes every 5000 miles.
I salute these Humble Hard Chargers at Big O, Pecos et al!
Highly recommend
Dc.
My Vehicle: 2013 Ford Escape Titanium, FWD 66k mi. I can't say enough good things about the Big O Tire Store located on Pecos ave. in Henderson Nevada. Since moving 3 yrs ago to the area I have had Big O replace tires, all power drivetrain fluids and it now handles and drives again like new. Their kind recommendations have been spot on and welcomed as I am a retired machine builder and mechanic of 40 years but no longer setup to wrench much to maintain it by myself but only to recognize the importance of maintaining. Their efforts here during these Nevada summers have kept my vehicle safe, reliable, and fun to own and operate. Also thanks to Big O my MPG is again back to MFG's specs using premium gas and full synthetic oil changes every 5000 miles.I salute these Humble Hard Chargers at Big O, Pecos et al! Highly recommend Dc.
Scheduled an appointment for an oil change a week prior but when I got there the day of schedule the guy at the desk tells me they were packed and didn't know when they would get to me.they over schedule or take everyone coming in.Greedy business/ wont go back there for their business
I had called another auto service and got ripped off of every dollar in my pocket. I called Big O and filled them in on what I needed ( find what is causing the rattle under my truck and fix it). They replaced the bearings and all 24 lug nuts (causing the holes to bore out) because they were the wrong lugs. But when the rattle was still there, Rob went through everything with a fine tooth comb and found that the mount bushings were either separated from the frame or gone completely. I told him I couldn't afford anything else until I take the other shop to court. He told me that he would pay for everything and to rest easy. What a nice guy and what a relief. Ill go there for all of my auto needs from now on.
I would like to give a shout out to Big o Tires located on 900 east and 4546 south for the team Tyler Kyle, Brad and to all the mechanics. I brought my car in to have it looked at for my engine light. they was so patient with me and took the time to listen to me and made me feel very comfortable to bring my vehicle to them. they took care of me helped me out with a ride home and picked me up. Thank you Cheryl Allan
Horrible attitude at store, did not disclose $35 ordering fee for a $260 tire which was readily and locally available ( they had the tire in store very quickly) and hid the charge under ‘State Waste Disposal Fee’ which is $5 in Colorado. Only fessed up on the $35 charge when I found and pointed out that they had charged a $40.50 Waste Disposal fee
The low tire pressure light came on and I drove 3 blocks to inflate, and the light went off. I then drove 7.2 miles to Big O Tire, located at 7622 Wornell Rd., Kansas City, MO 64114, the light was still off and tire inflated. Upon arrival, I was told 1-person was ahead of me and would take less than 1-hour. After 2.5 hours I approached the counter and told the mechanic failed to bring the ticket to the counter and how the tire could not be fixed, because the sidewall had been damaged because I drove it flat. They wanted to sell me a tire for $124.99, installation package-$25.00, tire disposal-$4.50, tire tax-$0.50 and tire protection plan-$20.00 for a total of $174.99. When I left, the tire was still inflated, and the low tire pressure light was on. I then went to another tire shop, and they found a nail in the tire and fixed it for $20.00. Several days later the low-pressure light has not returned and the tire was fixed. I had to return because they had given me someone else’s invoice. Prior to this time, I was there to have my rear brakes checked and was told I needed pads, rotors and other parts. Took it elsewhere and was told I only needed pads. The cost of their pads was double the cost and the labor they wanted to charge was $50.00 more than what I paid. As for the tune up quoted, they listed 3 things that I needed, fuel injection kit-$119.00, plugs-$159.96, ignition coil-$999.96, for a total of parts to cost $1,453.91, and the fuel service labor-$80.00, and tune electronic labor-$195.00, for $275.00 for a total of $1728.91 is ridiculous, as I was told from 2-other shops that I just need the plugs and maybe the coils. The price of their parts are double the amount if purchased elsewhere. I hate that I did not read their bad reviews before I went, and I will not return nor recommend them.
I bought four new tires a few weeks later I noticed that one wheel had a stud missing went back had to argue for them to fix it dont believe that they would let that go like that very dangerous. I now have about seven thousand miles brought it back to rotate and check balance they come back tell me that I have two stripped studs so day acoused me of stripping them made me pay for it . It proves to me that they cannot be trusted Tire shop In foothills Yuma Arizona very disappointing. Beware
First time ever going in this place. I needed two front tires and a alignment. Quoted me with 170 dollars per tire for 340.00 plus alignment total cost 650 dollars. ?? I told the rep. I wanted the cheapo 108 dollar tires. Said it would take a couple of days to get those. You are in tire business are you not? So I said; How much for just the alignment? Oh, I do not think our equipment will fit your rims. Not good business... I can do the job myself and get tires for under 200 dollars. I wouldn't of minded to pay a little extra for just not having to do it myself. My recommendation is to stay away from this place. Gouging is happening there.
Claim your business profile now and gain access to all features and respond to customer reviews.
Big O Tires – Find a large selection of tires, tire ratings, tire sizes, tire alignments and more. Big O Tires, your auto service experts.
minipocketrockets.com
localrydes.com
gsfcarparts.com
tarmacsportz.co.uk
hgtyreservices.co.uk
cycals.co.uk
scparts.co.uk
linkt.com.au
clicars.com
www.romarservicemk.co.uk