Living out west, we have had Big O tires for many years. We recently moved to Minnesota and made sure we had brand new Big O tires since MN had Big Os. They recently closed all their MN stores without notice. In fact, we actually received an ad in the mail AFTER our local store here closed WITHOUT NOTICE. I called their warranty department today and was told that tire rotations or any other kind of normal tire service would not be honored, and that if we had a road hazard it was us to us to find someone who would work with their warranty. When we purchased their tires, the envelope said, "This envelope is also a HANDSHAKE. Big O Tires - the team you trust."They need to add to that "When it is convenient"Be assured, even if Big O starts up business again in MN, we will no longer be purchasing tires with them, knowing that at any time they could just pull up roots and leave without honoring their commitments.
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