bigotires.com

Do not know how to fix a slow leak

Do not know how to fix a slow leak and rude technician. Rip off. Went to a different service and they found a nail for the slow leak.They had helped me at one point to repair my punctured tires July 2024, but it has proven to be very temporary fix. Air started to leak out about a month or two after, I first thought it was just wear and tear air leak, so I went to a gas station and fill up the air. But the low tire pressure started happening frequently, so I went to them again. Because it was out of the warranty period of one month, I had to pay again. Which Understood, so I paid. That was October 15, 2024.I almost wanted to give them a bit higher score because of that first encounter, but what I have experienced in the subsequent visit has totally changed my mind about this business.During the October 15th, first I had to wait for about a week to get my appointment to visit the technician. I waited about 30 minutes to have it done. At the end of appointment I asked the technician why the tire pressure dropped all the time, he sounded very impatient and a bit demeaning, letting me know I just had to deal with it but didn't tell me what exactly the issue was. I walked away confused $40 short, hoping that this won't happen again.The tire pressure start the dropping a few days after that one month warranty expired, so now it was November 11th. This time I will not bother to bring my car back to this location because of the terrible service and convoluted charge. I would have been better off just going to a gas station and fill up my tires, which would last me about the same time for $2.50.If you would like your tires to be properly fixed I don't recommend this business at all. Maybe in a pinch if you have a puncture they can help you but I doubt the quality of their work. I hate to say but I felt like they just want you to visit repeatedly.

Date of experience: Oct 15, 2024