Bozeman, MTGot told one thing on the phone and had an entire different experience once I arrived. Called to ask if I could drop off my vehicle to get snow tires THAT I OWNED ALREADY put on. Guy said I could leave it overnight and it would get done by the end of the next day. Great! Upon arriving I talked to the same gentleman who I spoke to on the phone, though it sure didnt seem that way. Asked about the snow tires and he says they are all booked up and he can't help me. Says I cant leave my vehicle overnight. Then, I asked to make an appointment, figuring that would be the easy next step. Nope! He says they only make appointments to get new tires put on... So even though i have the tires that I bought from them in the car, he won't make an appointment for me because I am not buying a new set. He wont even help me at all! So, they can't help me as a drive up customer, they cant help me make an appointment, they only advise he gave was to come by before they open at 8 and hope I am one of the lucky 5 who can be helped that day... Literally! I work before 8, I can't plan my entire morning around MAYBE getting in! Horrible customer service to a returning customer. Will not be using your services again.
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