I live in the Phoenix, Arizona metro area. Having worked for Goodyear Tire & Rubber in Akron, Ohio I am fully aware of the importance of tire rotation AND spin balancing every 7,000 miles.Having a bad experience with Pep Boys, I visited Big O Tires on Carefree Hwy in north Phoenix for this tire maintenance.I was told, "we can not even touch your tires since they are over 6 years old." "It is federal law and we would be liable if something should happen that would cause an accident."This is FALSE! There is NO federal law regarding age of a tire, only tire tread depth. This is Big O Tires ploy to get the customer to purchase new tires! A money making process for Big O Tires and NOT the customer!BEWARE of this policy!
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