Big O Tire in Fayetteville AR is the biggest ripoff place. They hardly ever fix people tires, almost always sell a new tire instead. Don’t ever make an appointment because appointments are useless. I set one up 5 days in advance for 8:30am 03/02/2024. Got there and checked in early. 3 hours later I asked what’s taking so long. The response was on your still here and they haven’t done this yet. I said yes I’m still here and no work yet. 45 minutes later my truck was pulled in and 45 minutes later it was done. They only changed 1 rotor & 1 brake caliper on right of my truck with new parts I supplied from AutoZone. They charged me for 1 1/2 hours of labor. When I asked why so much for 45 minutes of work. They said they charge what computer says. The computer does say 1 1/2 hours for both rotors & calipers on rear axle. They only replaced 1 on the right rear. They never would give me a refund for the extra 45 minutes they charged me for. Very dishonest business and I WILL NOT EVER DO BUSINESS WITH THEM AGAIN. have brought tires there before for a trailer and have trouble with value stems leaking all the time. They did fix a tire for me but they did try and tell me I needed a one a few months back. After arguing with them they finally repaired it. Once they knew they couldn’t upsale
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