WE were on a weekend trip to see grand kids in sporting events--2 events in 2 different towns 50 miles apart. . car was showing the check tire alert. one tire was low. we found that the tire had a screw in it. as we were trying to see athletic events is several towns, time was of concern. the staff got us in and had the tire fixed and had us on the way in an hour. the assistant manager was at the service desk and after i explained our situation he said that they could get us out within an hour. invited us in to have a cup of coffee while they got us taken care of. we were non-customers, tourists on the road, trying to hit sporting events in multiple cities. were were treated with great respect and with amazing customer service. what could have been a very bad day turned our to be just a little slow down. outstanding customer service has to the way they operate daily. the store was busy and just watching and obsevring, they treated every customer the same way. we only missed part of the basketball game and made it to the inside track championships on time. the BigO crew was absolutely awesome. The assistant manger was at the service desk and treated us like we were family. if we lived in Canon City, CO., they would be my place to get service. THANK YOU for letting us have a very good day, with not much more than a short break .
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