went into Big o Tires with a flat. I have an Infinity qx60 that had 28,500 miles. Understanding that the tires from factory are only expected to last 30,000, I knew that I probably needed new tires.I was also told that the fluid levels in car were down but found this hard to believe since Infinity had serviced the car every 5,000 miles.Was also told that the back brakes were gone and would need to be replaced with new rotors. When I questioned the brakes and rotor issue, the service manager said "well maybe we could turn the rotors".Took the car to another auto service company to have oil changed and checked out and was told everything was perfect, did not need brakes and car was in like new condition. Big O Tires was just trying to sell me service not needed. Would not trust them after this experience1
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