Made an appointment for 10am. Had a Big O coupon for a $19.95 oil change.Informed them upon entry of the coupon. After the job is done, they charge me $59.96They then claim they don't accept the $19.95 coupon.Absolutely unacceptable, and a total bait and switch. The coupon was for 5 quarts. I had them put in 6 quarts, and I pre verified that each additional quart was $3.99Thieves and unscrupulous business.
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