they said they aligned my truck. upon drivin' it it still pulled and my tires still wore. took my truck to a different alignment place. They worked on it for 2 hours and then came to me to say it could not be aligned properly. My truck dog tracks ( back end not lined up with the front end properly) more than most. I have to fix this issue b4 it can b aligned. The second shop charged me NOT ONE CENT due to this. Therefore Big O lied and charged me for nothin'. took ADVANTAGE of a long time customer, so I can only imagine what they do to others. doesn't do any good to confront them as they just stick to there side and the customer don't matter. Even called BBB and they just talked in circles and made excuses to the point I gave up,
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