More than 19 days have gone by, and the service has displayed ZERO responsibility. My parcel has been stagnant with no updates, and both companies have ignored all messages and escalations. This level of silence is shocking for entities claiming to offer 'professional logistics service.' Is this how you treat your customers? • No updates. • No accountability. • No timeline. • Not even a basic reply. A GeM order delayed for nearly 20 days is unacceptable and highlights a complete failure of operations and customer support. I'm asking publicly because private support channels have been utterly useless. I need direct answers: – Will you deliver the parcel or not? – Who is accountable for this significant delay? – Will you provide compensation for the loss incurred? Your service has wasted time, caused financial loss, and created undue stress — yet you remain silent. Consider this a clear warning: be cautious before trusting this service with important shipments.
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Big Ship Accastillage vous propose un grand choix d'équipements pour bateaux et marins : nautisme, plaisance, voile.