We have been using this service for our logistics, and the experience has been extremely disappointing. Most shipments, especially in certain regions, experience indefinite delivery delays. Customers often cannot reach delivery agents, leading to cancellations, rejections, and direct business losses. Despite repeatedly asking for support, our account manager was unresponsive for days, and when he did respond, it was dismissive and unprofessional. We also had over ₹13,000 stuck in their wallet, and when we requested a refund due to poor service, they simply refused, forcing us to 'utilize' the balance instead of returning our money. This approach puts sellers in a difficult position. To be fair, their operations in certain areas were better, but overall, the lack of accountability, delayed deliveries, and refusal to refund wallet balances make this platform unreliable for growing businesses. I am sharing this to inform others before they commit to this service. Reliable logistics is essential for e-commerce, and unfortunately, this service has caused us significant setbacks.
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Big Ship Accastillage vous propose un grand choix d'équipements pour bateaux et marins : nautisme, plaisance, voile.