More than 19 days have gone by, and the company has shown absolutely NO accountability. My parcel (Tracking: BGS) has been stagnant, with both the service providers ignoring every message, email, and escalation. This level of disregard is astounding for businesses that claim to offer 'professional logistics support.' Is this how you treat your customers?
• No updates.
• No responsibility.
• No timeline provided.
• Not even a basic acknowledgment. A delay of nearly 20 days for a GeM order is intolerable and highlights a complete breakdown in your operations and customer support. I am reaching out publicly because your private support options have proven entirely ineffective. I demand a clear response:
– Will my parcel be delivered or not?
– Who is accountable for this significant delay?
– Will there be compensation for the losses incurred? Your service has resulted in wasted time, financial hardship, and unnecessary anxiety — yet you remain silent. This serves as a warning to others: think twice before trusting this service with critical shipments.
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Big Ship Accastillage vous propose un grand choix d'équipements pour bateaux et marins : nautisme, plaisance, voile.