I had a very strong playing experience initially, but the redemption and verification system has been completely inaccessible for over 100 hours.Clicking the redeem/verification flow consistently fails: • Blank page or empty file download on mobile • HTTP 500 server error on desktop • Same result across multiple browsers (Safari, Chrome, Firefox) • Same result across multiple devices (iPhone and laptop)I went as far as: • Clearing all cookies and browser data • Resetting phone settings • Confirming my IP/network with my cellular provider • Testing both mobile and desktop environmentsNothing works because the issue is clearly server-side. The verification endpoint fails before a user can even begin the process, so no redemption amount can be entered and no verification can be completed.Support does respond, but only to acknowledge it’s a technical issue. After more than four days, there is still no resolution and no ETA provided.This may be a new platform with growing pains, but a redemption/verification system being unavailable for this long is unacceptable. I’m posting this so other users are aware of the current state of the platform.I will update this review if and when the issue is resolvedEdit was never resolved and I just self excludes permanently to avoid ever using this site again
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