Completely disappointing! First, when you order multiple items, they arrive separately. Then, I received the wrong order addressed to someone else! Every time I try to reach out to the support team, I'm met with an AI that just tells me to log in, even though I already have, and then it disconnects. I placed my order weeks ago, and it still hasn't arrived in time for the holiday, plus I ended up with another person's order. It's ridiculous!
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