Name: bigwarranties.co.uk
Telephone: 08007797444
Rating: 4.4

Anne W Guest

Roseanne was exceptional

Roseanne was exceptional. She explained clearly and was able to answer all my questions and she was an absolute delight to deal with and very helpful. Well done Roseanne!

Date of experience: Feb 10, 2026

Christa Poppeliers Guest

3 weeks ago

Hidden in their policy it says If they can’t fix your item they will pay value of item BUT they will

Hidden in their policy it says If they can’t fix your item they will pay value of item BUT they will reduce 20% per year!!! I had a heat pump Tumble dryer that was 5 years old. It was repairable but they didn’t want to pay for the repair as too expensive!! I received £100!!!!! No way enough to replace it!!! I cancelled every appliance I had insured as I will safe £100 in less then 3 months. This company is taking money from many people who think their items are under warranty but will be very disappointed when their item breaks down.

Date of experience: Feb 09, 2026

MRS JANE WEYMOUTH Guest

3 weeks ago

I told this company I didn't want…

I told this company I didn't want insurance, classed as "membership" but they took £99 out of my bank December 1st, unauthorised by me. I had contacted NAC for a gas cooker repair which cost £114 call out and £17 for new part, eventually fixed after a month.Now harrassed by email and phone to pay monthly £10 and finally charged £50 as cancellation fee! Blocked by my bank so good luck with that!

Date of experience: Feb 09, 2026

Jane Atherton Guest

3 weeks ago

Michael was quick and efficient

Michael was quick and efficient. I didn’t want to be filling in a form so he took my claim over the phone which helped!

Date of experience: Feb 09, 2026

Debbie Guest

3 weeks ago

Very friendly seamless service as…

Very friendly seamless service as always. Staff are never pushy just helpful.

Date of experience: Feb 09, 2026

Zelda Guest

3 weeks ago

Harry rang me at a not convenent time

Harry rang me at a not convenent time, and i asked him to ring me back, and he rang me back as soon as he could, recived excellent polite service from Harry.

Date of experience: Feb 09, 2026

customer Guest

3 weeks ago

I spoke to Rosanna for the second time…

I spoke to Rosanna for the second time within a week and both times she explained things very clearly so you could understand and a very kind person I would recommend anyone contacting big warranties to ask for Rosanna well done 👏 one to keepChris king

Date of experience: Feb 09, 2026

Judith Guest

3 weeks ago

Rosanna was quite lovely and

Rosanna was quite lovely and, unlike some phone operatives, spoke with a lovely kind voice.Just taken out a new plan so hoping for a long association. All clear understanding. As they say, so far so good.