First time customer at Bike Closet. After searching online high and low, BC was the only retailer that had the exact Sidi MTB shoes I wanted to try out, in my size, and at a great sale price. Size was not available or shoes were completely sold out at all the big sites I usually buy from. The idea of text-only customer service (no phone or email support) was somewhat of a concern, but I did get prompt responses to my questions. (I think this helps keep BC's prices so competitive.) Great selection of bike gear, really great prices, fast shipping and delivery, especially if you live in Northern California. Now my first choice for new gear. AND...we should ALL support our local small businesses!
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