bikecloset.com

3.8
3.8 Based on 50 reviews

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Average Rating

3.8

/
5

50 Reviews

5 Star
65%
4 Star
2%
3 Star
4%
2 Star
6%
1 Star
24%

All Reviews

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Mortimer Adams
A Remarkable Experience with This Company

Interacting with this company has been so impressive that I felt compelled to share my thoughts; this marks only the third review I've ever written in my life (I'm 56), which highlights how exceptional it is to engage with a service that fulfills its promises. Many people rave about the ease of returns with major platforms, and I can say this company offers the same simplicity. They even refunded the shipping on my replacement order and again on my next one (I initially thought I was a medium but needed an XL). Their response time via text is impressively quick. As for their pricing, it's outstanding. I truly appreciate this company and will enthusiastically recommend them to anyone in need of cycling gear.

5
Date of experience: Jan 13, 2026
Tania Ortega
Never have had an issues buying road bike parts from them.

I've bought bike cassettes from them and no issues. Texting is the best communication during their current business hours in PST. They respond immediately and thoroughly.

5
Date of experience: Sep 12, 2025
Aqua S
Good shipping and customer service

A great small shop. Especially great customer service. I bought 3 of them, the previous two were of wrong size, and got very smooth experience in returning them. It seemed to be a small shop so it doesn't have a lot of inventory, and often have many sizes missing. However once there is a size fit, it normally is a great deal. Bought a POC Pro thermal jacket from it, and it's great. New, clean, awesome. 60% off from the POC official website price.

5
Date of experience: Sep 10, 2025
Marvin Navas
Great deals, super fast shipping

I bought the Fizik X4 Terra shoes. The shoes are beautiful, but i'm truly impressed with how fast I received the order within 48 hours!!! Totally recommend and also great deals

5
Date of experience: Aug 12, 2025
Raphael S.
First time shopper at Bike CLoset

Like others, I am a first time customer at Bike Closet. After much searching, BC was one of the few retailers that had the exact, 1/2 size Sidi MTB shoes I needed, and at a great sale price. The 1/2 size was not available or shoes were completely sold out at all the big sites I usually buy from and no local shops sell SIDI. Really great prices and fast shipping and delivery. It will be a go to for future needs, especially if my local shops do not carry what is needed.

5
Date of experience: May 08, 2025
laura_gameuse81
Great customer service even tho its a…

Great customer service even tho its a text.

5
Date of experience: Apr 03, 2025
Noella Ross
Are they legit? YES

If you’re here, you probably just saw a great price online when you searched for a cycling item, and now you’re trying to figure out if Bike Closet is legit. I did the same thing last week when I saw that they had the best price (by far) for a rear derailleur. I ordered it on their website, they shipped it same day USPS (Wednesday afternoon), and it arrived early Saturday morning. It was new, boxed, and installed and riding that day. I had a great experience with them.

5
Date of experience: Mar 29, 2025
Charla Hughes
First time customer at Bike Closet

First time customer at Bike Closet. After searching online high and low, BC was the only retailer that had the exact Sidi MTB shoes I wanted to try out, in my size, and at a great sale price. Size was not available or shoes were completely sold out at all the big sites I usually buy from. The idea of text-only customer service (no phone or email support) was somewhat of a concern, but I did get prompt responses to my questions. (I think this helps keep BC's prices so competitive.) Great selection of bike gear, really great prices, fast shipping and delivery, especially if you live in Northern California. Now my first choice for new gear. AND...we should ALL support our local small businesses!

5
Date of experience: Aug 28, 2024
Adel Turner
Great prices, fast shipping, Attentive seller

I purchased cycling shoes from bikecloset. My mailing address is super wonky and the folks at bike closet reached out to confirm the address I provided was correct. I wore the shoes on today's ride. Super happy with the purchase and prices. Quick response from the shipper. No regrets. I'd highly recommend!

5
Date of experience: Jul 30, 2024
RAZ_7588
2x customer - will be back!

Have ordered twice from Bike Closet and have had excellent customer service via their text service. 10/10

5
Date of experience: Jul 10, 2024

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