The parts and prices are great - a fantastic range of products, packaged and posted promptly and they arrived on time.
I called for advice regarding mechanical brake pads (I asked for sizes and were told there are no sizes available -“If the pads look the same then they are the same”). I now realise this is not the case and the ones I ordered are too small. It may be obvious to some but it’s the first time I’ve had to change them. (All my other bikes have rim brakes.) It would just be nice to have basic customer help.
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